What we fix, and how
Fixed right, first time.
Clear diagnosis. Fixed quote. Honest advice. No fix, no fee.
Smartphone Repair
We repair iPhone, Samsung, Google Pixel and most other makes. Bring in a broken phone, get a fixed quote, and in most cases have it back the same day.
What we cover
- Cracked screen and touch replacement
- Battery replacement for phones that die by lunchtime
- Charging port cleaning and replacement
- Water damage assessment and clean up
Common signs
- Cracked or flickering display
- Phone will not hold charge
- Cable only works at one angle
- Handset got wet and now behaves oddly
Quick answers
Computer Repair
From Windows laptops to iMacs, we diagnose the real cause and quote a fix. If a hardware repair is not sensible, we say so and help you plan the next step.
What we cover
- No boot, blue screen and startup loop diagnosis
- Fan, hinge and keyboard replacements
- SSD upgrades to bring old machines back to life
- Overheating and thermal repaste work
Common signs
- Machine takes minutes to load anything
- Random restarts or shutdowns
- Loud fans and hot casing
- Keys, hinges or ports failing
Quick answers
Virus Removal
We clean infected devices thoroughly, then put sensible protection in place so the same thing does not happen next week.
What we cover
- Full malware and adware removal
- Browser hijack and unwanted extension clean up
- Ransomware assessment and recovery advice
- Ongoing protection and safe browsing setup
Common signs
- Endless pop-ups or new browser tabs
- Search engine has been changed without asking
- Files renamed or unreadable
- Fake support warnings on screen
Quick answers
Data Recovery
Photos, documents and business files recovered from hard drives, SSDs, USB sticks, SD cards and phones. We give you the honest odds before any work starts.
What we cover
- Failed hard drive and SSD recovery
- Dead phone and tablet file extraction
- Corrupted memory card and USB stick recovery
- Deleted file and formatted drive recovery
Common signs
- Drive clicks or is not recognised
- Phone will not turn on and holds vital photos
- Card asks to be formatted every time
- Files disappeared after an update
Quick answers
Data Transfer
New phone or computer? We move your files, contacts, photos, email and apps across so your new device feels like the old one from the first day.
What we cover
- Phone to phone transfers across iPhone and Android
- Old laptop to new laptop migrations
- Email accounts and calendars set up on the new device
- Apps, photos and documents organised in place
Common signs
- Upgrading to a new handset
- Old computer is nearly full or nearly dead
- Switching between iPhone and Android
- Handing a device down to a family member
Quick answers
Printer Troubleshooting
Home and small office printers reconnected to WiFi, drivers reinstalled, and stubborn queues cleared. If a printer is genuinely finished, we will tell you.
What we cover
- WiFi and network printer setup
- Driver installation on Windows and macOS
- Stuck print queue and offline printer fixes
- Scanning and shared printer configuration
Common signs
- Printer keeps going offline
- Prints from one device but not another
- New laptop cannot find the printer
- Scanning has stopped working
Quick answers
Email Troubleshooting
Outlook, Gmail, iCloud and small business email accounts fixed and configured across phones and computers, so the same messages appear on every device.
What we cover
- Account recovery and password resets
- Outlook, Apple Mail and Gmail setup
- Missing or delayed email diagnosis
- Junk folder and spam filter tuning
Common signs
- Messages arrive on the phone but not the laptop
- Cannot sign in after a password change
- Emails vanish into junk
- Sent items are missing on one device
Quick answers
Home & WiFi Networking
We survey the property, work out where the signal actually is, and set up routers and mesh systems so every room gets a reliable connection.
What we cover
- WiFi survey and dead spot mapping
- Router and mesh system setup
- Guest networks and smart home devices
- Wired backhaul and access point installation
Common signs
- One room always drops off
- Video calls freeze at the same time each day
- Speed at the router is fine, speed elsewhere is not
- Smart devices keep losing connection
Quick answers
Not sure what you need? Ask us.
Describe what has happened and you get an honest answer on what is involved, how long it takes and what it costs. Usually within one working day.
- Trusted IT professionals
- No fix, no fee guarantee
- 25 Years of experience
Trusted repairs and remote support, across the UK.