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  1. 01.We reply within one working day

    Usually much sooner. Overnight messages get answered first thing.

  2. 02.We ask a couple of follow-up questions

    Just enough to understand the fault and what you have already tried.

  3. 03.You get a fixed quote before any work

    Clear price, clear timing, no pressure to say yes.

Prefer to talk it through? Call +44 1923 628803, Mon to Fri 9am to 5pm. Messages sent overnight get a reply first thing the next working day.

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